FAQs
Wondering how our walks work, whether your dog would be a good fit, or what makes our approach different? You’ll find clear answers below — from getting started to group structure, safety, and what responsible dog care actually looks like at Crazy Dog Lady London
Getting Started & Contact
What is a Meet & Greet?
What is a Meet & Greet?
What is a Meet & Greet?
What happens after I contact you?
What happens after I contact you?
What happens after I contact you?
When will you reply to my enquiry?
When will you reply to my enquiry?
When will you reply to my enquiry?
How do I get started?
How do I get started?
How do I get started?
Trial Walks & Assessment
What happens if the trial is successful?
What happens if the trial is successful?
What happens if the trial is successful?
Can a dog need more than one trial?
Can a dog need more than one trial?
Can a dog need more than one trial?
Why are Trial Walks paid and more expensive than regular walks?
Why are Trial Walks paid and more expensive than regular walks?
Why are Trial Walks paid and more expensive than regular walks?
What is a Trial Walk?
What is a Trial Walk?
What is a Trial Walk?
Walking Structure, Ratios & Parks
Why don’t you go to the same park every day?
Why don’t you go to the same park every day?
Why don’t you go to the same park every day?
Do you ever do excursions?
Do you ever do excursions?
Do you ever do excursions?
Where do you take the dogs?
Where do you take the dogs?
Where do you take the dogs?
Does that mean my dog only walks in a small group?
Does that mean my dog only walks in a small group?
Does that mean my dog only walks in a small group?
How many dogs do you walk at a time?
How many dogs do you walk at a time?
How many dogs do you walk at a time?
Availability & Ad-Hoc Requests
What if I need care next week and don’t know you yet?
What if I need care next week and don’t know you yet?
What if I need care next week and don’t know you yet?
Does that mean you’re never flexible?
Does that mean you’re never flexible?
Does that mean you’re never flexible?
Do you offer ad-hoc or last-minute services?
Do you offer ad-hoc or last-minute services?
Do you offer ad-hoc or last-minute services?
Sitting & Boarding
What if my plans change?
What if my plans change?
What if my plans change?
Can I reserve dates?
Can I reserve dates?
Can I reserve dates?
How far in advance should I book?
How far in advance should I book?
How far in advance should I book?
Do you offer sitting or boarding for dogs you don’t know?
Do you offer sitting or boarding for dogs you don’t know?
Do you offer sitting or boarding for dogs you don’t know?
Payments & Regularity
Do you accept last-minute cancellations?
Do you accept last-minute cancellations?
Do you accept last-minute cancellations?
Do you work on prepayment?
Do you work on prepayment?
Do you work on prepayment?
Dog Selection, Puppies & Special Needs
What about medication or special diets?
What about medication or special diets?
What about medication or special diets?
Do you accept puppies?
Do you accept puppies?
Do you accept puppies?
Can my dog join if they’re not neutered?
Can my dog join if they’re not neutered?
Can my dog join if they’re not neutered?
What kind of dogs do you walk?
What kind of dogs do you walk?
What kind of dogs do you walk?
Our Team, Training & Safety
Will my dog always walk with the same walker?
Will my dog always walk with the same walker?
Will my dog always walk with the same walker?
Do you use punishment or aversive tools?
Do you use punishment or aversive tools?
Do you use punishment or aversive tools?
Are walkers insured, DBS checked and first-aid trained?
Are walkers insured, DBS checked and first-aid trained?
Are walkers insured, DBS checked and first-aid trained?
Are your walkers trained?
Are your walkers trained?
Are your walkers trained?
After the Walk
Can you follow my home preferences?
Can you follow my home preferences?
Can you follow my home preferences?
How are dogs returned home?
How are dogs returned home?
How are dogs returned home?
Weather & Safety
What happens in extreme weather?
What happens in extreme weather?
What happens in extreme weather?
Community & Communication
Do you have a WhatsApp community?
Do you have a WhatsApp community?
Do you have a WhatsApp community?
Do you provide updates?
Do you provide updates?
Do you provide updates?
Education & Association
What is the Respectful Canine Association?
What is the Respectful Canine Association?
What is the Respectful Canine Association?
Who can study or train with you?
Who can study or train with you?
Who can study or train with you?
We are looking forward to getting to know you and your pup.
© Crazy Dog Lady London, 2026. All right reserved.
We are looking forward to getting to know you and your pup.
© Crazy Dog Lady London, 2026. All right reserved.
We are looking forward to getting to know you and your pup.
© Crazy Dog Lady London, 2026. All right reserved.